Alan Kimura, Pacific Estate Solutions

Lou's Quality Home Health Care Services

Summary of Services:

Lou’s Quality Home Health Care Services formulates its patients care plan with a team approach in mind. Your care plan begins with an analysis which includes your doctor’s orders, your home safety assessment and your family’s comments and wishes. Together a plan is developed which benefits you and your family best. When your care plan is finalized and satisfactory to all, we’ll match up a CNA who would best assist you with your needs. Note: All information is held in strict confidence and in accordance to the HIPPA code.

LQHHCS assigns an RN who will manage your assessment and care plan. Your RN will visit you monthly to evaluate your condition and to make sure you are being cared as prescribed by your plan. If circumstances arises where medical attention becomes necessary, your RN will confer and follow your doctor’s orders. Your RN will follow through with necessary visits until your situation subsides. All visits includes a quality check of your care. Your RN will discuss your satisfaction with our service and if necessary will make appropriate adjustments to your satisfaction. Note: If patient’s condition requires immediate attention between visits, staff on duty will notify both family and RN of the situation.

Registered Nurse (RN):
The role of the RN is to identify the needs and explore options for the patient. Develop care plans and coordinates all the necessary agencies. The RN is the liaison between patient, family, agencies and physician. Our RN is the patient’s advocate, thus will always look out for the patient’s best interest.

Certified Nurse Assistant (CNA-I):
Scope of services: provide patient bedside care in hospital setting or living environment. General assistance relating to the comfort and safety of the patient.

Home Health Aides:
Scope of services: assist patients in their home environment with meal preparations and some light household chores. General assistance relating to the comfort and safety of the patient.

Companion Aides: Scope of services: assist patients with activities of daily living which includes feeding, bathing, dressing, transfer to and from bed, control bowel and bladder movements and aid patient with mobility within their living environment.

Other Services:
We offer grocery and other shopping services. Transportation to and from medical, dental and professional appointments.

Patient care services are available for 4, 6, 8, 12 and 24 hours a day. Arrangements can also be made for weekly and monthly home care services.


Lou’s Quality Home Health Care Services was established on Oahu in 2005 by Lourdes Vergara Marcelo. Lou is a trained professional Registered Nurse. Her nursing career spans more than 30 years. Throughout these years, Lou hone’s her nursing and human skills by continualy enrolling courses in those areas. Lou’s experience embodies a wide range of the nursing duties and experience beginning as a general staffer, maternity ward nurse and while at Tripler Army Hospital rose to head nurse in the dialysis department.

Lou embellished her skills by taking on several jobs simultaneously. During her off hours at Tripler Army Hospital, Lou worked for Hospice of Hawaii and Bristol Hospice as well as a case manager for another agency. It was during her tenure at Tripler Army Hospital and working with the Hospice patients, Lou realize a need for a Kamaaina home health care service. A home care service which catered to the local style of island living.

With that idea in mind, Lou made the decision to hang her shingle on her door and forge ahead into business. That was the beginning of Lou’s journey into the Home Health Care industry.

After five years in operation and with Lou’s firm commitment towards excellence along with her dedicated staff, LQHHCS is known for its empathy, patient etiquette and their ability to handle difficult situations. Her staff are seasoned and skilled care givers

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