Todd Pang

Caring Manoa

Summary of services: 

Caring Manoa is a type II Adult Residential Care Home providing 24/7 caregiving assistance to 16 of their residents as well as the standard services: meals, medication management, laundry, housekeeping, exercise, and recreational activities. They are known to be very hands-on with care, and calling residents rarely have to wait more than seconds to be attended to. Beyond the standard services, Caring Manoa provides much more as a holistic model of care. They host 11 annual group parties, each with a theme and activities to emphasize their residents’ relationships with their families and our community as a whole. As a result of their services, residents feel loved and fulfilled, which is important at this stage of life.

Last year, Caring Manoa launched a novel concept called the Expert in Residence Program. A dementia care expert from Pittsburgh lived onsite at Caring Manoa for two weeks to educate the local community and to train their staff on working with dementia. This event brought in over 150 participants and with its success they are currently evaluating candidates for a next Expert in Residence. They recently brought on a new Operations Coordinator to assist Todd to take their company from a small, owner-centric team to a more self-sustaining and scalable organization.

Experience:

Todd Pang is the Vice President and part of ownership at Caring Manoa. Besides being the operator of a small business providing 24/7 service, Todd's role varies. However, the main goal is ensuring their facility provides excellent care for their 16 residents. His started his elderly care role in 2011 as an extension of his previous tourism and hospitality profession since 2005. He also comes from a business background with an MBA and a Realtor Associate license.

Every family undergoes the process of transition and succession planning between generations, and for my family it was the same. We had a care home that my parents started 18 years ago, and it was time to pass along the baton. Now I run the home and they get to travel the world. - Todd

Throughout his eight years in the business, Todd has worked with many people and families who face struggles to navigate the last chapter of life. Each time his residents' families report back to him that their lives have somehow been enriched by their home and services is a continuous achievement. His motivation is the joy and pleasure of creating a wonderful and unique experience for his residents, their families, and his care team.

One of his various roles  is singing oldie songs with his residents just about every Wednesday for the past eight years. His residents are also an inspiration who have been married for decades, as he recently got married earlier this year.

Promotions: 

Visit Caring Manoa's website  https://www.caringmanoa.com/elderly-care-options-in-hawaii on "Elderly Care Options. It is a comprehensive introduction to all types of the main types of care available to seniors in Hawaii. Members in the community have provided great feedback and  found the information extremely valuable to help them navigate the decision to hire care and/or move into a care facility. On top of that, there's always an option that offer families to visit our home for an open house and free consultation about which care options would be most appropriate for their individual situations.

Contact information:

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